About me

Service Designer and Consultant

Proactive and enthusiastic Service Designer, with the ability to solve problems in co-creation.

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I collaborate with different functional areas to identify opportunities in current services, understand the needs and expectations of users and actors involved in service and the relationship between them, close gaps between silos, and develop customer-oriented services, systematically offering value and better experiences.

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I'm a deep thinker, open-minded, creative, empathetic, and collaborative person.​ Always seeking to implement new ideas, test, learn, and change.